for creating a WhatsApp chatbot which provides useful and timely details about corona virus in three languages
Initiative Name: Ts Govt Covid Info – Whatsapp Chatbot
Organization: Digital Media Wing, ITE&C Dept., Government of Telangana
App Link: Content, Service
Location: Telangana, India
TS Govt. Covid Info — WhatsApp Chatbot is Digital Media Wing, ITE&C Dept., Government of Telangana’s initiative to tackle the current the Covid-19 crisis by providing locals of the state with useful and timely details such as protective measures to be taken by state authorities and its citizens, containment measures, and spread awareness regarding the virus. The WHO (World Health Organisation) has labelled the pandemic an ‘Infodemic’ due to the spread of misinformation in concern to the virus — WhatsApp chatbot of the Telangana Govt. has acted as an authentic and verified source of information.
With over 3lakh registered users, Digital Media Wing, ITE&C Dept., Government of Telangana has estimated the information disseminated has impacted approximately 10 additional people from each of the registered user.